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SERVICES

SIMPLIFIED AND STANDARDIZED PORTFOLIO OF SERVICES


Connect with our Live Solutions experts to learn about how Our technology services support portfolio addresses your need to take full advantage of technology to drive your business so you can deliver value to your customers. We deliver support how, when and where you want.

Anual Maintenance Contract (AMC)

As Annual Maintenance Contract (AMC) Services provider, Live Solutions maintains the IT infrastructure, provides dedicated man-power from offshore or on the site. In Annual Maintenance Contract, Live Solutions engineers visits the site to resolve problems and help clients prevent breakdowns.

Live Solutions is vendor-neutral solution provider and recommends solution that suits the clients best.

IT Annual Maintenance Contract Services from Live Solutions 

Parameters Considered for Annual Maintenance Contract 

  • IT asset to be managed
  • Number of On-site visits
  • Response time to resolve problems
  • Remote support availability
  • Additional instances of support to fix the breakdown
  • Comprehensive or non-comprehensive maintenance contract for IT asset

And in case, there are any other points to be considered for clients to run their business successfully and without any breakdown in IT setup, Live Solutions will create a tailor-fit contract as per client’s needs.

Live Solutions IT Maintenance Contract provides client’s in-house team an assistant and can help with long-term IT roadmap which can huge value addition to the businesses. IT asset and service management software provides a common control centre for managing business processes for both digital and physical assets. It enables control, governance and compliance to applications, endpoints and assets to protect critical data and prevent outages.

Engineers working in Live solution’s IT Maintenance Contract are familiar to IT Infrastructure compliant.

Tanzania

Live Solutions Limited
S 28, City Mall
PO Box: 20226
Dar Es Salaam, Tanzania
Tel:+255 22 218 0963
Email: sales@livesolutions.co.tz
www.livesolutions.co.tz

Rwanda

Live Solutions Africa Limited
PO Box: 6795, Sainte Famille office Complex,
B-011, Plot.260, KN3/Boulevard de l’OUA, Kigali, Rwanda
Tel: +250 789 098933
Email: sales@livesolution.co
www.livesolution.co